Rollout and Support

Rollout and Support

There for you, every step of the way

Intranets are big projects. We understand – we’ve launched hundreds of them. That’s why we’ve developed the Twine training and onboarding service. No matter if you’re big or small, we’ll create a bespoke training program for you. We’ll be on hand every step of the way to assist with everything from branding to custom widgets.

Everyone who buys a training package will also benefit from a dedicated rollout manager. These Twine experts will make sure everything is setup, tested and running smoothly for launch day.

Rollout Services

Choose the services you need, leave the ones you don’t

Admin training

Bespoke launch strategy

Full content plan and review

Dedicated account manager

Design and brand consultation

Custom widgets

Integrations setup

SSO setup

Analytics setup

Still not sure about something?

Do I need training services?

In our experience, the number 1 factor when it comes to intranet engagement at and beyond launch. With our content planning and review service, we’ll build the foundations for the ongoing success of your intranet.

Are workshops done in-person or online?

All of our training services are done over video conferencing as standard. This keeps costs down so you can get the most from your training budget.

Can I pick and choose services that are most relevant to me?

You certainly can. We’ll work with you to create a bespoke rollout package to fit your business objectives and budget.

Do you offer services post-launch?

We certainly do. Your rollout manager will be keeping a close eye on your intranet analytics, and will step in with tips and tricks if you should need it.

What customisation services do you offer?

We’ll work with you to create custom themes and dashboard widgets, to build an intranet that works for your business.

Will you set up integrations?

We’ll set up integrations with your existing system, whether that’s pulling files from Google and Box, or hooking up SSO services like Okta and Active Directory – we’ll get everything set up, tested and running smoothly before launch day.